Branding & Marketing Agency

Bringing ideas to life

Hong Kong Airport

The Pennisular Boutique

Mandarin Oriental

United Nations Development Programme UNDP

De Beers

TENCEL™

Harry Wright

First Initiative Foundation

City of Dreams

Bank of East Asia

HKU 100 years celebration

Harvey Nichols

Sela Skincare

Audemars Piguet

Sorin

Speeki

LENZING™ ECOVERO™

VEOCEL™

Board Riders Wipeout Club

Fleet Management

The Chester

The MOD

Hotel Jen

CITIC Capital

Château de Sours

RARE SkinFuel

NUSTAR Resort

The Whitney

Cloud Light

Muon Activewear

Confirmity

A S T R I

Androsophy

Pickabowl

Aiconik

Manuka Royale

# Make it feel right

Bacardi Group

Okada Resort

Prezlock

Tsuchiya Kaban

City di Mare

Quantifeed

English Schools Foundation

International Christian School

Hibiki No Mori

Nakamichi

Dehres Jewellery

APM Monaco

Eatology

K E F

L. I. F. E.

Mémoire

Chaumet

St. Regis

Panerai

Deloitte

La Perla

TENCEL™ Luxe

Start Me Up

Dufry

La Maison du Chocolat

La Maison du Chocolat Mid-Autumn

What we do and why

Design for your whole journey

Brand Strategy & Voice

Branding & Design

Digital & Web

Content & Campaigns

Events & Activations

Design for your industry

Corporate

Consumer Products

Hospitality

Fashion & textiles

Manufacturing and industrial

Technology

Food & Beverages

Logistics

Health & Wellness

Real Estate

Education

ESG & Sustainability

Experiences that move people

News and Insights

Elevating the digital horizons: Shangri-La Hotels & Resorts

A Swiss pearl brand for the future

The world's first AI environment champion

Branding in the metaverse

Rebranding a contruction leader

Increase your brand loyalty

What is brand voice?

Time for a brand check-up?

Creating Positive Impact

Let's talk

Thanks for reaching out

App Design

Box Packaging Design

Brand Activation

Brand Activation Campaigns

Brand Activation Events

Brand Activation Strategy

Brand Architecture

Brand Architecture Framework

Brand Architecture Strategy

Brand Building Guidelines

Brand Color Guidelines

Brand Communication Strategy

Brand Consulting Agency

Brand Guidelines Typography

Hong Kong Brand Identity Creative Agency

Brand Identity Guidelines

Brand Management

Brand Naming

Brand Positioning

Brand Positioning Analysis

Brand Positioning Mapping

Brand Positioning Research

Brand Reposition

Brand Positioning Strategy

Brand Research

Brand Strategy Consulting

Brand Strategy Research

Brand Style Guide

Brand Toolkit

Brand VIdeo

Hong Kong Branding Agency

Branding And Marketing

Brochure Design

Brochure Design Agency

Business Card Design

Catalog Design

Company Logo Design

Content Creation

Content Marketing

Content Production

Content Strategy

Content Writing

Corporate Branding Agency

Corporate Identities

Corporate Logo Design

Creative Agency

Creative Content

Creative Design

Design Agency

Design Strategy Agency

Develop Positioning Strategy

Digital Brand Guideline

Digital Content Marketing Agency

Direct Mail Design

eCommerce

Ecommerce Agency

Error 404

Experience Design Agency

Flyer Design

Food Packaging Design

Full Service Branding Agency

Global Branding Agency

Graphic Design

Healthcare Branding Agency

Hospitality Branding Agency

Logo Design

Logo Design Guidelines

Luxury Brand Positioning

Luxury Branding Agency

Marketing Strategy Agency

Marketing Video

Mobile Apps

Multi Brand Strategy

New Brand Strategy

Hong Kong Packaging Design Agency

Print And Consumer Collaterals

Privacy cookie policy & terms

Product Design

Product Logo Design

Product Marketing

Product Package

Product Positioning

Real Estate Branding Agency

Rebranding Strategy

Responsive Web Design Company

Restaurant Branding Agency

Retail Design

Retail Experience Design

Retail Space Design

SaaS Content Marketing Agency

Shopify Web Design Agency

Social Media Agency

Social Media Content

Sport Branding Agency

Stationery Design

Styleguide

Thanks for reaching out

Team

Matthew Kinsman

Winning hearts and trust

Types of Brand Architecture

UI and UX Designs

User Experience UX

Video Content

Video Production Agency

Visual Brand Guidelines

Visual Brand Identity

Web App

Web Design

Website Development

Wordpress Web Design Agency

View View

Case Study© 2025

A Voice for the Planet

United Nations Development Programme (UNDP)Hong Kong© 2025

The world's first AI Environment Champion

The United Nations Development Programme (UNDP) is the UN's global network for sustainable development, working across climate adaptation, biodiversity conservation, and resilient communities. As part of the Pacific Green Transformation Project, supported by the Government of Japan, UNDP needed a way to drive meaningful climate action and environmental awareness across four Pacific Island nations: Papua New Guinea, Samoa, Timor-Leste, and Vanuatu. The Pacific Islands sit on the frontline of the climate crisis, where rising sea levels and shifting ecosystems are not policy abstractions but daily lived experience.

Yet across the region, climate communication relied too heavily on data and institutional language that struggled to reach general audiences in a personal, culturally resonant way. UNDP needed something capable of speaking across generations, languages, and borders, carrying the authority of the UN while remaining genuinely human in voice.

A LIVING BRAND CREATED TO MAKE CLIMATE ACTION PERSONAL

Turning climate urgency into something people could resonate with.

BaseCreate moved away from informational messaging entirely and built a living brand entity — a character with the depth, personality and narrative range to carry the UNDP's mission at scale, a fully realised digital being with her own identity, voice, and story.

The strategy centred on reaching audiences through empathy before information. By creating a character who listens, learns, and evolves, the work would allow UNDP to engage with communities across Asia and the Pacific on a level that data and institutional messaging alone could not reach.

AI Avatar Creation
3D Animation
Persona & Traits
Video Development
Intelligent Chatbot

A digital advocate for the environment.

Una's personality is rooted in compassion, curiosity, and intelligence — a character defined not by geography but by purpose.

Building a brand entity, not just a character.

AI brand ambassador Una was not conceived as a mascot or a communications tool. From the outset, BaseCreate approached her as a full brand creation, with a distinct personality, a defined identity, a clear voice, and a purpose-driven story at her core.

Her character is grounded in compassion, curiosity, and intelligence. Visually, she was designed to feel globally relatable, not tied to any one culture or region, but immediately recognisable as human in warmth and intent. Every decision, from aesthetic to tone of voice, was made so that she could carry the weight of the UNDP's mission while remaining credible and approachable across every culture and platform.

Live Interactive Engagement &
Immersive Documentary Storytelling

Her visual identity draws on warmth and approachability while projecting the authority and credibility that the UN's mission demands. Multiple expressions, environments, and scenarios were developed to give Una the range to appear authentically across every touchpoint.

Creating the AI Avatar Una

Designing Una required a process unlike any traditional brand creation. Working across AI avatar development, 3D animation, persona and traits definition, and intelligent chatbot integration, BaseCreate built Una as a multi-dimensional character capable of genuine interaction — not simply a digital face, but a presence that could hold conversations, adapt to different contexts, and maintain a consistent identity across every format.

AI-Powered Transmedia Storytelling

Live interaction at every turn.

Una's story was designed to live across platforms simultaneously. BaseCreate developed a narrative ecosystem spanning documentary storytelling, short-form social content, live holographic appearances, and an intelligent chatbot that audiences could speak with directly, with Una at the centre of all of it. Each element was built to work together, forming a campaign architecture that spanned documentary, social, live, and conversational formats, reaching communities across the region wherever the conversation was happening.

"Una signifies a groundbreaking advancement in conveying the critical need for environmental protection and nature conservation. By harnessing AI, we can connect with diverse audiences worldwide in dynamic, interactive, and profoundly impactful ways."

Kanni Wignaraja
Assistant Secretary-General and Director,
Regional Bureau for Asia and the Pacific
UNDP

BaseCreate

15/F The Hennessy 256 Hennessy Road Wan Chai, Hong Kong

+852 2868 2793 +852 3586 0792

[email protected]

BaseCreate

Cloudeau, Ozolles 71120 Saône-et-Loire France

+33 9 77 21 73 00

[email protected]

BaseCreate

Duesseldorfer Strasse 181 40545 Duesseldorf Germany

+49 (700) 43 29 5263

[email protected]

BaseCreate

Base Creative, 43 Appleton Lane, 3287 Hamilton New Zealand

+642 9771 0777

[email protected]

HK
HK
FR
FR
DE
DE
NZ
NZ